State Services

Platform modulePublic Servicev1.1.0

Configurable government service requests: organizational hierarchy, versioned workflows, delegation and verification.

Read State Services gov.read
Allows viewing the service registry, requests and dashboards
Submit Requests gov.apply
Allows submitting, ingesting and cancelling service requests
Process Requests gov.process
Allows assigning, starting, completing and rejecting tasks
Delegate Requests gov.delegate
Allows forwarding a request to a lower organisational unit
Verify Fulfilment gov.verify
Allows verifying or returning work completed by a lower unit
Configure Workflows gov.configure
Allows managing units, workflows and service routing
View Reports gov.report
Allows reading supervisory dashboards across the authorised scope